I’ve been given a 22-year-old to manage who has a first-class degree from Cambridge — and is a first-class pain in the butt. I’ve asked him to work on some slides for a presentation, which he has done carelessly. When I pointed out all the fonts and colours were not our house style he had the cheek to say that he did it that way because it looked better. Pep talks don’t work; he just shrugs and looks condescending. How can I make him buckle down and get on with it?
Manager, male 51
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