For generations, work – for all but a privileged elite – meant a form of servitude. Employees were supplicants without rights or protection – Bob Cratchits reliant on the goodwill of their bosses to secure a day off or a pay rise. But over the past century a revolution has taken place in the control people have over their working lives.
在人類歷史的很長一段時間里，工作對所有人而言——除了特權精英以外，都意味著某種形式的奴役。員工是缺乏權益或保護的乞求者——就像小說人物鮑勃?克拉基特(Bob Cratchits)一樣，需要仰仗雇主的善心才能獲得一天休假或者加薪。但在過去的一百年間，人們對工作的掌控力，已經發生了革命性的變化。
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