Apple’s flagship store in Wangfujing, a central shopping district in Beijing, is a hive of activity. But, unfortunately for the iPhone maker, most people are not there to buy. 

Part of the problem may be short term, according to staff in the shop. Many Chinese are putting off buying an Apple device until the new iPhone 7 model comes out in September, says an employee, who adds that a lull in sales before a big launch is to be expected. “There’s no reason for any concern; when the new phone comes out sales will pick up,” he says.

Liu Shan, a matronly woman guiding her teenage cousin around the store, is one of the few seemingly in the shop to buy a phone — but even she fails to show the sort of devoted Apple fandom that made China the company’s largest market outside the US.